Terms and Conditions

Welcome to Online Audio Solutions, LLC DBA: tacotunes.com. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Online Audio Solution, LLC’s relationship with you in relation to this website. The term ‘[business name]’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 11844 Bandera Road # 191, Helotes TX 78023. The term ‘you’ or “your” refers to the user or viewer of our website. The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

SHIPPING POLICY:

Tacotunes is not responsible for missing packages when the tracking information provided shows that the item was delivered correctly.

Welcome to Online Audio Solutions, LLC DBA: tacotunes.com. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Online Audio Solution, LLC’s relationship with you in relation to this website. The term ‘[business name]’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 11844 Bandera Road # 191, Helotes TX 78023. The term ‘you’ or “your” refers to the user or viewer of our website. The use of this website is subject to the following terms of use

Purchases from tacotunes.com are shipped from our facility in San Antonio, TX USA. Most PAID SHIPPING orders are processed and shipped within 2 BUSINESS DAYS purchase – with the only exception being orders placed after 12pm Friday, which are guaranteed to be shipped in the PM on the following Monday. (tacotunes.com offers/ uses USPS First-Class Mail, PRIORITY Mail, Express Mail, International First-Class Mail, and International PRIORITY Mail, UPS, FedEx Ground and FedEx Saver as our shipping service options).

NOTE: Custom sized orders, speaker / subwoofer bundles and turnkey audio systems can take up to 5 business days to ship. Saturday & Sunday are NOT business days.

UNITED STATES DELIVERIES:

Standard Domestic Delivery – USPS First-Class Mail

Domestic (48 States) US Buyers can expect orders to take only 3-5 business/mail days to arrive on your doorstep, once leaving our facility here in Texas. Exceptions are to be expected during peak mail-seasons and in observance of Federal Holidays.

Other Domestic/Armed Forces Delivery – PO Box / APO / FPO Delivery

We are able to deliver to PO Boxes, APO and FPO addresses. Buyers with PO boxes can expect the same 3-5 business day mail time as Standard Domestic Delivery, once leaving our facility. Our APO/FPO buyers can experience waits of up to one-month before their package arrives depending on global location and other international regulations.

PRIORITY Domestic Delivery – USPS Priority Mail

We offer USPS PRIORITY shipping for our Buyers. PRIORITY shipping allows the package to arrive on your doorstep 2-3 business/mail days after being shipped from tacotunes.com.

Express Delivery – USPS or UPS 2nd day or Overnight Services:

For an additional fee, we will provide Express Delivery of 1-2 days domestically. Orders must be placed before 12:00PM CST.

International Deliveries:

Standard International – USPS First-Class International Mail

International orders MAY take up to 30 days to arrive abroad depending on the region of the world and its Customs regulations. Generally our International Buyers receive their orders 10-20 business/mail days after being shipped from our facility here in southern region of the Unite States. Availability restrictions apply.

PRIORITY International Delivery – USPS PRIORITY International Mail

For an additional fee International Buyers can opt to ship with USPS PRIORITY International which has a delivery expectancy of 6-10 business days after leaving the Post Office. Availability restrictions apply.

EXPRESS International Delivery – EXPRESS International Mail

For an additional fee international Buyers can opt to ship with USPS EXPRESS International Mail which has a delivery expectancy of 3-5 day’s after leaving the post office. This package is guaranteed, with tracking to your door and is the best way to ship international packages.

ATTENTION UNDELIVERED RETURNS:

All international orders that are returned and marked “Undelivered as addressed” will have a 20% restocking fee. All shipping charges are non-refundable. All USA returns marked “Undelivered as addressed” will have the option to reship at buyers expense. Tacotunes.com. will contact the buyer after receipt. Buyer pays actual shipping cost for the second attempt.

FREE SHIPPING POLICY:

Free shipping in 48 states only.

Processing time can take up to 10 BUSINESS days (M-F) BEFORE the item leaves our warehouse. If you need your item quicker, please consider the paid shipping options.

In the event of a returned item(s), customers will be responsible for shipping items BOTH WAYS. If the error was on our part, we will cover the shipping costs.

Items shipped free may arrive at different times in different boxes by different carriers.

RETURNS POLICY:

Our guarantee to tacotunes.com Buyers is 100% satisfaction with not only our product, but our service. We believe that great service is just as important as great materials and manufacturing. It is tacotunes.com intention to satisfy each of our customers. For this reason, we will gladly issue a full refund (minus restocking fee) to the original credit card or PayPal account for any unopened merchandise that is returned within 14 days of the date of purchase. After 14 days, a store credit or exchange will be issued for any unopened merchandise returned up to 30 days after purchase. All items must be accompanied by the original receipt and in unopened, original condition. Please allow two to four weeks for your refund to be issued in full.

Before returning any products you must obtain an RMA number from tacotunes.com. Upon receipt of the RMA # we will provide additional shipping and packing instructions.

We will not accept or be held responsible for products shipped back without an RMA and a valid tracking number.

ALL RETURNS must be shipped with a tracking number for proof of delivery.

REFUNDS POLICY:

ALL refunded orders are subject to 20% restocking fee.

Please NOTE: If shipping error(s) occurred on our part, we will waive the restocking /replacement shipping fees. However as stated above, items MUST BE IN NEW CONDITION.

Shipping charges are non-refundable.

Returns can take up to 14 days after receipt to process. If you have any question about your return, please contact tacotunes.com customer support.

CONTACT US:

210-472-0000

UPDATED: 10/21/2021

Changes made:

Updated the correct address

Refunds Policy moved to stand alone section.

Customer Service

PAYMENT POLICY:

Tacotunes.com accepts most major credit cards and PayPal accounts. We do accept checks, money orders and cashiers at this time. However, we will NOT ship items until the check has cleared the bank.

Forms of Payment:

Forms of Payment: Visa, MasterCard, Discover, American Express, and PayPal. We apologize if your preferred card is not included.

Sales Tax:

Sales tax is collected on total merchandise orders delivered in Texas. Currently we do not collect sales tax for deliveries outside Texas.

PRIVACY POLICY:

Tacotunes.com supports and adheres to the guidelines and practices adopted by the Direct Marketing Association’s “Privacy Promise to American Consumers.” By honoring the DMA’s “Privacy Promise to American Consumers,” we recognize that the consumer marketing information we maintain must be used responsibly, in beneficial ways and with respect to individual choice. We have agreed to (1) provide customers with notice of their ability to opt out of information rental, sale or exchange with other marketers, (2) honor customers’ requests not to share their information with other marketers, and (3) honor customers’ requests not to receive mail, telephone or other solicitations from tacotunes.com

Tacotunes.com will NOT share your private information including email address to any business or person.

Email Marketing: Customers that accept free marketing / promotion items, understand and agree to receive up to 5 sales/marketing emails per year.

CREDIT CARD POLICY:

tacotunes.com does NOT store any credit card information. All credit card processing is handled directly by our merchants. Therefore, we do not offer any phone orders. ALL orders must be paid for via our credit card merchants.

SITE INFORMATION & PRODUCTS:

We do our best to ensure that all information published on tacotunes.com website is accurate and current. We reserve the right to update and make corrections to information on the website at any time and without warning. We will not be held liable for any inaccurate information or for any information that has been omitted from the website. tacotUnes.com products displayed on the website are available while supplies last. The prices displayed on the website are quoted in US dollars and are valid only on the US mainland. Price and availability information is subject to change without notice. In the event that a product is listed at an incorrect price, we shall have the right to refuse or cancel orders placed for the product listed at the incorrect price. Photos of tacotunes.com products listed on the tacotunes.com website at any time may be inaccurate. Updates will likely be coming soon as the product label and or container may have changed before new photos were taken. Product description and sizes can be expected to be correct.

SALE ITEMS ARE NOT ELIGIBLE FOR DISCOUNTS:

Sales items are not eligible for free shipping discounts or coupon codes.

CUSTOMER SUPPORT:

Please see our customer support page for installation assistance questions.

Terms Updated 10/21/2021

Address Changed to: 11844 Bandera Road Helotes TX 78023