Customer Service

Customer Service / Contact Us

Thank you for taking the time to contact The form below will help us to assist you with any questions or requests. To help manage these requests, we have implemented an email tracking / ticketing system to better serve our existing and new customers.

Existing Customers:

If you are an existing customer with an order, product question or some type of support issue, please be sure to provide as much information as possible in the form below. The more information you can reply, the quicker we can route your request and get you taken care of! 🙂

If your challenge is EXTREMELY urgent – for example you are in middle of installation and you vehicle is in pieces, please place EXTREMELY URGENT in the subject field – this will text our support team.

NOTE: If you purchased products from ebay or used, be sure to provide as much information as possible. If product is out of warranty, we offer other support options and will handle on individual case basis.

New Customers / Product Questions:

If you have product questions, please complete the form below so we can properly route your request. The more information you can provide the better! We will reply to you as quickly as we can. Thank you!

NOTE:  You do NOT have to login to create or update your ticket. Simply reply to the email trail.

If you have submitted a ticket and you need immediate help, please call 210-472-0000. If you get the voicemail system, please be sure to leave your ticket number along with your voicemail. Voicemails without ticket numbers will NOT be called back.


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Email Address*


Invoice Number

Vehicle Year*

Toyota Model*

Stock Audio System*

Model Notes: CrewMax Double Cab XLE etc. *

Existing Customer*

How did you hear about*





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